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Legal

SMS Terms & Conditions

Effective Date: January 1, 2025 · The Ultimate Real Estate Management, LLC · TUREM Homes

Program Description

TUREM Homes operates under The Ultimate Real Estate Management, LLC. By providing your phone number and opting in through our website forms, you agree to receive text messages from TUREM Homes related to your housing inquiry, application status, virtual tour scheduling, placement updates, and resident communications.

This SMS program is operated solely for the purpose of facilitating housing placements and resident communications. We do not send promotional or marketing SMS messages unrelated to your housing inquiry or residency.

How to Opt In

You opt in to receive SMS communications from TUREM Homes by:

  • Submitting your phone number through our resident inquiry form
  • Submitting your phone number through our housing assessment form
  • Being submitted by a referral partner on your behalf with your phone number provided
  • Checking the SMS consent checkbox on any of our forms

By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you consent to receive text messages at that number.

Message Frequency

Message frequency varies based on your inquiry and application status. You may receive messages related to:

  • Confirmation of your inquiry or assessment submission
  • Follow-up questions about your application
  • Virtual tour scheduling and availability updates
  • Application status updates — approval, waitlist, or denial
  • Move-in scheduling and document reminders
  • Periodic check-ins if your move-in timeline is 30 days or more out
  • Resident communications once placed in a home

During the active inquiry and placement process, you may receive up to 2–4 messages per week. Once placed as a resident, messages are sent only as needed for operational purposes such as maintenance updates, payment reminders, and community notices.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. TUREM Homes is not responsible for any charges applied by your carrier for receiving or sending text messages. Contact your carrier for details about your messaging plan.

Opt-Out Instructions

You may opt out of SMS communications from TUREM Homes at any time using the following keywords:

STOP Unsubscribes you from all TUREM Homes SMS communications. You will receive one final confirmation message and no further texts will be sent.
CANCEL Same as STOP — removes you from all SMS communications.
QUIT Same as STOP — removes you from all SMS communications.
UNSUBSCRIBE Same as STOP — removes you from all SMS communications.

After opting out, you will not receive further SMS messages from TUREM Homes unless you re-opt in by submitting a new inquiry form. Opting out of SMS does not affect your housing application or residency status.

Help

HELP Reply HELP to any message to receive assistance information including our contact email and opt-out instructions.

For additional assistance, contact us at: [email protected]

Supported Carriers

Our SMS program is supported by all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carrier support is not guaranteed for all carriers. TUREM Homes is not liable for delayed or undelivered messages.

Privacy

Your phone number and personal information are handled in accordance with our Privacy Policy. We do not share your phone number with third parties for marketing purposes. View our full Privacy Policy at ultimatesolutionproviders.com/turem-privacy-policy.

Changes to These Terms

We may update these SMS Terms from time to time. Continued use of our SMS program after changes are posted constitutes your acceptance of the updated terms.

Contact

The Ultimate Real Estate Management, LLC
TUREM Independent Living Homes
Email: [email protected]